Government prosecutors say the Fort Worth auto lender illegally repossessed 71 vehicles and mishandled over 1,000 vehicle lease termination requests from...
, GM Financial violated a federal law that provides legal protections to members of the armed forces and their families. The Servicemembers Civil Relief Act prevents auto finance or leasing companies from repossessing a vehicle without first obtaining a court order, as long as at least one payment was made before entering military service.
“The last thing service members should be worried about while deployed is paying off vehicle leases they don’t want and can’t use,” saidfrom Chad Meacham, U.S. attorney for the Northern District of Texas. “As members of our armed forces put their lives on the line for our country, we are determined to protect their rights here at home.”
“Over our 30-year history, GM Financial has maintained a strong track record of fair lending practices and compliance with all regulatory requirements,” Borrello said in an email. “We remain committed to ensuring the customer experience is handled responsibly, ethically and exceeds the customer’s expectation.”
Months later, while deployed, Gorgeny received a letter from GM Financial demanding that he pay over $15,000 for the remaining lease period and costs associated with the sale of the vehicle. Similar practices dated back to 2015, according to the Justice Department.
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