Nicole and Scott King had big plans for their refund from their 2021 federal tax return: more family time, but in Hawaii. Alas, two years after filing for their nearly $3,000 return, they still don't have their money.
SALT LAKE CITY — Nicole and Scott King had big plans for their refund from their 2021 federal tax return: more family time, but in Hawaii. Alas, two years after filing for their nearly $3,000 return, they still don't have their money. A tax preparer error sent their refund to the wrong place.
"Found out that it went to a different bank, entirely," Nicole King said, "a different account entirely." It was a seemingly honest mistake made by their tax preparer. The money was direct deposited into the account of another of his clients. But two years later, unwinding that mistake has proved impossible.
"When I call the IRS, and I'm asking for their help and they're laughing at me like, 'You're the idiot, lady,' " Nicole King said. "I just feel frustrated." Despite hours on the phone with the IRS, the bank, and their tax preparer – the Kings had no idea when or even if the tax money owed them would be returned."I've got to tell you the honest truth, I've never had this happen," said Brad Graham, Scott and Nicole's former CPA, who is also frustrated.Graham explained his other client, the one who received the deposit from the IRS, had the money taken out of her account more than a year ago after the error was reported.
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