The state fined Anthem Blue Cross Blue Shield $5 million. Part of the issue? Patients were told their doctors were in-network, when they actually weren’t.
That issue and others have led Georgia’s Insurance Commissioner’s Office to impose its biggest fine ever against an insurer. The state fined Anthem Blue Cross Blue Shield $5 million.Georgia Insurance Commissioner John King says his office has received about 78,000 complaints about Anthem Blue Cross Blue Shield over a period of about five years.
King said one of the biggest issues is Anthem Blue Cross Blue Shield would provide inaccurate information about what doctors and hospitals were in-network.“You want to continue in a relationship with your doctor. And then all of a sudden, you find that your doctor is out of network, which drives the cost for the care that you have received,” King said.
“Finding out your provider is out of network, when your insurance company shows that they’re in-network, is a pretty regular occurrence,” Colbert said.
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