The public protector said the municipal account is in the black, with the credit put towards his household’s monthly consumption until it runs out.
A Tshwane man was invoiced for a refuse bin that was more than twice the capacity of the one he signed for.A Gauteng man who was charged for a refuse bin that was more than twice the capacity of the one he signed for, resulting in an overpayment of about R173 per month for more than 14 years, has been credited.
“However, the city had somehow been charging him for a bin that was more than twice the capacity of the one he signed for, resulting in an overpayment of about R173 per month over approximately 170 months,” the public protector said.
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