GartnerSC says technology alone cannot solve SupplyChain labor productivity declines. Read the press release from the opening keynote of Gartner Supply Chain Symposium/Xpo EMEA here. CSCO Gartner_inc
. “Supply chain leaders must remember that these new technologies require the partnership of an engaged and productive workforce for these gains to be realized. Unfortunately, the data tells a discouraging story on this front.”
Thomas Pocock, senior director in the Gartner Supply Chain practice, kicked off the Opening Keynote at the 2023 Gartner Supply Chain Sympsoium/Xpo EMEA in Barcelona Pocock highlighted data from Gartner’s Global Labor Market Survey from 1Q23 when 2,613 supply chain employees were surveyed to show the extent of supply chain’s labor productivity challenges:Turnover is 33% higher in the supply chain function than pre-pandemic."Introducing new technologies, especially of the magnitude of AI or smart robots, would come with implementation challenges at any time,” said Pocock.
Pocock noted that technology is just one of a series of strategies that need to be reinvented to reverse supply chain’s labor productivity slide. He recommended Chief Supply Chain Officers reexamine their approaches in three key areas:: The introduction of new workplace technologies should be designed with the human-technology relationship front and center.
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