An iOS update will let travelers share AirTags location directly with airlines such as Delta and United.
By Chris Dong, Special to The Washington PostHundreds of unclaimed suitcases and a box wrapped in Christmas wrapper sit near the baggage carousel at Midway Airport in Chicago, Tuesday, Dec. 27, 2022, after Southwest Airlines flights were cancelled and delayed during a winter storm.
Once rolled out as part of an upcoming iOS update, it could alter how missing items are found, retrieved and returned to their owners at airports around the world. “Having an AirTag was great before, but there was no official policy for getting your bag back even if you could show its location to an airline employee,” said Stella Shon, a consumer travel expert for Upgraded Points. “The sharing functionality is a game-changing feature.”Apple’s latest feature solves a major pain point for travelers with AirTags. Too often, passengers with lost bags know more than the airline does - and can’t get the carrier to take action.
Other travelers have gone to even more extreme measures when faced with a luggage impasse. That’s included tracking a missing suitcase with $5,000 worth of valuables to the home of an airline employee - or intercepting a vehicle carrying a checked bag while vacationing in Italy. In its announcement, Apple said the move will help recover misplaced items “easily and securely.” The shared location feature is disabled when a traveler is reunited with their item and can be stopped by the owner at any time. It’s also set to automatically expire after seven days.
Beyond working with individual airlines, Apple is also partnering with SITA, the company behind a baggage-tracing system used by over 500 airlines and ground handlers at 2,800 airports around the world.
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