The man was furious at the Utah dealer after discovering mechanical issues on his newly-purchased Subaru Outback
An unhappy customer drove through the glass doors of a Mazda dealership in Utah on Monday. The man reportedly tried to return the used car to the dealer after discovering mechanical issues. The dealership refused to issue a refund, leading to the customer’s reckless response. Sometimes customer disputes escalate in unexpected ways, but rarely do they involve shattered glass and a car in the showroom. That’s exactly what happened at a Mazda dealership in Sandy, Utah, earlier this week.
According to reports from Fox 13, the disgruntled buyer warned staff that if they didn’t issue a refund, he would drive through the front doors. When the dealer stood firm, the man made good on his threat, returning the car in the most unconventional—and illegal—way imaginable. Video Reddit A video that quickly went viral on social media captured the chaotic moment. The Subaru crashed through the dealership’s glass facade, shattering the doors and destroying the front desk area.
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