Automation is replacing human interaction in grocery stores and other community spaces. But some shoppers are rejecting the tech.
After stocking up on food and other provisions at my local grocery store, I typically make my way to the self-checkout kiosk. I have my reasons: Usually the process feels faster and the lack of a cashier can be nice when I’m feeling more introverted .
, those kinds of human connections are becoming increasingly difficult to maintain, especially for those who grew up in an analog world.in which two-thirds of those surveyed said technology has made it harder to connect meaningfully with others. At the same time, “66% of respondents said they would choose a self-service kiosk over the human alternative,” she wrote.“But there was a sharp divide along generational lines,” Gerber noted.
At the same time, loneliness and isolation have become an American epidemic, as the U.S. surgeon general“Loneliness is far more than just a bad feeling — it harms both individual and societal health, “ Surgeon General Dr. Vivek H. Murthy wrote, adding that it can increase a person’s risks of cardiovascular disease, dementia, stroke, depression, anxiety and premature death.
But feelings of loneliness and isolation aren’t unique to that group alone, as the advisory explains:
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