Following stock price drop and Twitter-storm, contractor apologizes for errant alert

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Following stock price drop and Twitter-storm, contractor apologizes for errant alert
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“If you or anyone you know was awakened by a test alert on your phone…I’m sorry,” wrote Everbridge Inc. CEO David Wagner.

"I've ordered FL Division of Emergency Management Director Kevin Guthrie to bring swift accountability for the test of the emergency alert system in the wee hours of the morning. This was a completely inappropriate use of this system."The company filed a Securities and Exchange Commission Form 8-K the day after the alert announcing that its contract was ending a year early. The value of the contract is $3.5 million, according to the filing.

On Thursday, the company's stock closed at $30.37. Friday's close was $26.80. By Monday at 3:04 p.m., the stock was back up to $28.81."Customers who operate our systems run monthly tests, required by the Federal Emergency Management Agency , on mobile and broadcast networks to keep you informed," Wagner wrote. "In this instance, our system delivered the message as designed – that’s the good news.

To ensure that as many Floridians as possible see the letter, Everbridge will buy advertisements in several leading Florida newspapers this week as well as in a variety of digital outlets, the company said."To ensure continuity of emergency alerts in case of a disaster there will be a transition period," wrote FDEM communications director Alecia Collins in an email to The News-Journal."The Division’s top priority is to ensure a seamless transition with the next contract.

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