South African VoIP providers highlighted load-shedding as one of the major challenges in the industry.
Fixed voice-over-Internet protocol in South Africa continues to grow each year, with more companies migrating away from analogue lines.
“Cloud voice adoption is still growing at around 12–13% locally and globally due to higher cloud usage,” said Meintjes. Vox’s King told MyBroadband that the company had observed substantial fixed-VoIP growth, primarily thanks to the growth in the adoption of unified communication and collaboration. “This has not been as prevalent with the larger organisations as they have invested in power redundancy solutions, keeping their operations up and running despite power outages,” King added.
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