Renewal forms are no longer being sent to disabled card holders with a National Entitlement Card due to expire.
The National Entitlement Card provides access to many public services across Scotland and gives elderly and disabled people free bus travel across the country. Through the Strathclyde Concessionary Travel Scheme, it also provides reductions on train, Subway and ferry fares.
It’s also important to be aware that guidance on the SPT website states that the Concessionary Travel Card Unit at Buchanan Bus Station is open by appointment only - full details can be found here. SPT supports the administration of the elderly and disabled concessionary travel schemes only. If you have a Young Persons' Free Bus Travel card, visit freebus.scot for more information.
Alternatively, if you are unable to complete the renewal process online using getyournec.scot, SPT will accept a photographed / scanned copy of your proof of eligibility document by email or post to the details below:
Disability Benefits Transport Scotland Disability Invisible Disability Transport Buses Glasgow
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