The Competition Commission says it has concluded its investigation into online and digital marketplaces in South Africa, with the final report coming soon.
stemming from the inquiry, noting specific non-competitive behaviour in the sector.
The commission found that there was a general lack of effective competition in the fees charged by app developers leading to high app prices; the way that most accommodation and food delivery services offer the same prices; and how the market seems to be against new entrants as dominant businesses pump money behind a service.
However, the interim report was met with wide criticism by the industry players identified in the report, which resulted in an extended review and commentary period. In February, the deadline was extended by two months to April – and then in April it was extended by a further month to May.
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