Fear and empathy at LA funeral home serving Black families

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Fear and empathy at LA funeral home serving Black families
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The calls kept coming. Desperate families said other funeral homes were not receiving people who died of coronavirus. Funeral home owner Candy Boyd decided she had to make it work: “It tugged at my heart strings'

The first months, she had trouble sleeping and eating. Her 32-year-old daughter, who also works at the funeral home, persuaded her to stop watching the news.

Carol Williams, executive director of the Georgia-based National Funeral Directors and Morticians Association, said many of its 1,200 members have struggled to get high-grade protective equipment and decided not to. “I’ve gotten a lot of push back from families,” said Boyd. “We had one lady who said she was going to punch me in the eye because she couldn’t stand in the chapel.”

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