The Federal Communications Commission (FCC) has proposed a $4,492,500 fine against Telnyx, a voice service provider, for allegedly violating 'Know Your Customer' (KYC) rules and facilitating a robocall scam. The scam involved impersonating FCC officials and targeting actual FCC employees and their families. The FCC alleges that Telnyx failed to adequately verify the identities of its customers, allowing the illegal robocalls to occur.
The FCC has proposed a $4,492,500 fine against voice service provider Telnyx for allegedly violating “Know Your Customer” rules and enabling a robocall scam. The fraudsters had their con game of impersonating FCC officials blow up in their face when they made the unfortunate mistake of targeting actual FCC employees with their robocalls.
According to the FCC, the robocallers used an artificial voice claiming to be from the “FCC Fraud Prevention Team” and instructed recipients to press specific keys to either speak with a representative or schedule a callback. However, the FCC clarified that no such “Fraud Prevention Team” exists within the agency. One victim reported being connected to an individual who demanded payment of $1,000 in Google gift cards to avoid jail time for alleged “crimes against the state.
The FCC alleges that Telnyx failed to adequately verify the legitimacy of the limited identifying information provided by the MarioCop account holders, such as physical addresses in Canada and IP addresses from Scotland and England. The agency stated that Telnyx “accepted the names and physical addresses at face value, without any further requests for corroboration or independent verification.”
Law FCC Telnyx Robocalls KYC Scam
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