Columnist Teri Sforza writes that the San Bernardino County airport was incorrectly omitted by J.D. Power when it recently discussed rankings.
An aircraft makes its descent towards Ontario International Airport in Ontario on Wednesday, March 1, 2023, with the snow-covered San Gabriel Mountains standing prominently in the background, following the recent storms. Boy, the folks at Ontario International Airport were plenty mad when they were dropped from J.D. Power’s airport rankings list!
Ontario falls into the medium-sized airport category, like Hollywood Burbank. In 2021, there wasn’t a big enough sample to rank medium airports . But in 2022, Ontario ranked eighth among its 18 medium-sized peers , while this year, Ontario nabbed the bronze at No. 3 in North America, among 16 peers .
While Ontario came in third in its category , and John Wayne came in second in its category , Ontario scored five points higher on overall satisfaction.Generally, the smaller the airport, the smaller the hassle and the higher the ranking. Indianapolis was No. 1 for medium airports, scoring 843; Tampa was No. 1 for large airports, scoring 832; Detroit Metropolitan was No. 1 for mega airports, scoring 800.“Ontario International was the fastest growing U.S.
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