Frances Haugen discussed the ways that Facebook’s own attempts to reduce the harms of its platform are “undone” by the teams designed to grow the company’s user population and the amount of time those users spend on Facebook’s platforms.
During the testimony, she gave confident answers in response to the senators’ questions but also declined to answer certain questions when they strayed beyond her areas of expertise. Before joining Facebook’s civic integrity team in June 2019, Haugen worked for Google, Pinterest and other tech companies.
“Facebook's own research shows that. Kids are saying, ‘I am unhappy when I use Instagram, and I can't stop,’” Haugen said. She said the platform is designed to essentially be addictive despite these detrimental effects. On Sunday, Nick Clegg, Facebook’s vice president of global affairs, argued on CNN’s “Reliable Sources” that Haugen’s claims were misleading.
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