“It’s just not reasonable to have one person responsible for data science for all of violence and incitement for the entire world. We can afford it. Hire more people.”
after Facebook told him several other of his posts breached its policies. The document says an internal investigation found that staff who reviewed “a set” of El Sokkari’s posts wrongly took action against them 90 percent of the time.
Users in Afghanistan can’t easily report problematic content because Facebook had not translated its community standards into Pashto or Dari, the country’s two official languages. That document also warns that flagging too many posts for terrorism may be harming Facebook’s business prospects. The company’s most recent earnings report said revenue per user grew fastest in its geographic category that includes the Middle East. The document says that when owners of advertiser accounts that had been disabled appealed Facebook’s decision, nearly half proved to have been shuttered incorrectly.
Increased reliance on algorithms is at the heart of Facebook’s strategy for content moderation. The company recently said machine learning has reduced how often Facebook users encounter hate speech. But Facebook does not disclose data on how its technology performs in different countries or languages.
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