Facebook, Instagram outages mean some small businesses lost thousands in revenue

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Facebook, Instagram outages mean some small businesses lost thousands in revenue
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Especially in a period of remote operations, many workers' livelihoods have come to depend on social media platforms.

and Whatsapp may have posed an inconvenience for many users, but millions more who use the social media platforms to operate their businesses or communicate with people suffered much more serious consequences, the Associated Press reported.

"Today's outage brought our reliance on Facebook—and its properties like Whatsapp and Instagram—into sharp relief," said Brooke Erin Duffy, professor of communications at Cornell University. She added that a vast array of workers' livelihoods depend on the social media sites. "I've tried other platforms because I am wary of Facebook, but none of them are as powerful for the type of content I create," Murdoch said. She said of her losses:"It may only be a few people, but we are small enough that it hurts."Monday's blackout at Facebook, Instagram and Whatsapp was an inconvenience for many users, but millions who use the social media platforms to operate their businesses or communicate with people suffered much more serious consequences.

WhatsApp has become essential in Brazil to communicate between friends and families, but also at work—with many businesses using it to stay in touch with customers—at college, and for everyday transactions such as ordering food.

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