The Federal Aviation Administration (FAA) demands a change in Boeing's culture following a 737 Max incident where a panel blew out during flight. FAA Administrator Mike Whitaker emphasizes the need for a long-term commitment to safety and quality over profits.
A year after a panel blew out of a Boeing 737 Max during flight, the nation’s top aviation regulator says the company needs 'a fundamental cultural shift'. Mike Whitaker, chief of the Federal Aviation Administration, said in an online post Friday that his agency also has more work to do in itsto let President-elect Donald Trump pick his own FAA administrator, looked back on his decision last January to ground all 737 Max jets with similar panels called door plugs.
Later, the FAA put more inspectors in Boeing factories, limited production of new 737s, and required Boeing to come up with a plan to fix manufacturing problems. “Boeing is working to make progress executing its comprehensive plan in the areas of safety, quality improvement and effective employee engagement and training,” Whitaker said. “But this is not a one-year project. What’s needed is a fundamental cultural shift at Boeing that’s oriented around safety and quality above profits. That will require sustained effort and commitment from Boeing, and unwavering scrutiny on our part.” Boeing on Friday issued an update on steps it has taken to improve safety and quality, including addressing concerns raised by employees and reinforcing their confidentiality protection.last fall, said it has strengthened training for mechanics and quality inspectors. The company said it updated a system to display the names of employees who perform metal-stamping work. The company also said it has “significantly reduced defects” in 737 fuselages built by Spirit AeroSystems, but it declined to provide numbers. Spirit is a key supplier that Boeing is in the process of buying for $4.7 billion. The National Transportation Safety Board continues to investigate the door-plug blowout on an Alaska Airlines Max je
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