Residents in South Cambridgeshire villages say they have had to 'turn detective' in order to find parcels left at the wrong houses.
A courier company has apologised to residents who have had to "turn detective" in order to track down their missing parcels.
"The problem is that the parcels are marked as 'delivered' in the system," said Mr Bennett, who is a pilot. "It means we can't even get a refund from the retailers and try to buy the things again because, as far as they're concerned, we already have them. "The driver had sent a picture of the parcel on a doorstep, and I had to turn to friends and social media to try to identify where it was. It took hours."
"It was heart-wrenching to walk away," Mrs Kingsley said. "Over 14 years I saw babies grow up, I helped vulnerable customers with their shopping and I looked after them, so leaving was very hard."
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