City Power Johannesburg is redoubling its efforts to get defaulting customers to settle their electricity bills. It will also target those who are drawing power using illegal connections.
The entity, which relies on Eskom for 90% of its power supply and on the Kelvin Power Station for the remaining 10%, said that “revenue collection impacts heavily on the sustainability of the business”.
“With this campaign, we want to change attitudes towards nonpayment. If customers don’t pay, we might have to close shop because we will not be able to embark on capital projects to ensure that we sustain power supply. We are also not able to fix outages when they happen.”Mangena added that the drive would include house-to-house visits to customers, as well as the installation of smart meters. These meters would help City Power identify those who consume abnormally high amounts of power.
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