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The Energy Regulatory Commission plans to issue the Omnibus Retail Competition and Open Access guidelines to clarify the obligation of the retail electricity suppliers .
“One major set of rules that we are also coming out with are the Omnibus RCOA guidelines, customer choice guidelines. Which means that effectively, we have the Magna Carta for Residential Customers. So it’s sort of Magna Carta, it reinforces the obligation of the RES when they contract,” ERC chairperson Monalisa Dimalanta said at the sidelines of a recent forum.
Dimalanta said the guidelines would put into the regulation the value of the RES scorecard, even as she urged the Retail Electricity Suppliers Association to police their ranks.
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