Emirates launches Sara, world’s first check-in robot assistant that can match faces with passports

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Emirates launches Sara, world’s first check-in robot assistant that can match faces with passports
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Sara has a wide LCD screen measuring 98 inches and is touch-friendly. Find out more at 🚀 engineering interestingengineering

Sara has a wide LCD screen measuring 98 inches and is touch-friendly. Sara will be equipped to match the faces of customers with their passports, check passengers in, and guide them through to the luggage drop area.

Passengers can also ask Sara for expert advice and offer on trending destinations, while travel consultants can further assist in purchasing tickets for future journeys, managing upgrades, managing current bookings, selecting preferred seats, and arranging extra baggage, the statement reads.say that the future versions of Sara will be more advanced and equipped with arms that can transport customers’ luggage.

"Emirates City Check-In is our latest addition to the Emirates travel experience, showing our commitment to providing customers with an array of check-in options. Our new location is the first ultra-convenient check-in and baggage drop facility conveniently located in the DIFC area. People can avoid busy periods at the airport and minimize queuing," Adel al Redha, the Emirates' COO, said in a statement.

Emirates is set to adopt and integrate AI into its services in a big way. Not a week ago, Emirates President Tim Clarkthat the airline might have AI co-pilots very soon. "Artificial intelligence is set to have a big impact on the aviation industry, with one-pilot planes a possibility. You’ve got to take time to look at what this could do to improve what you do,” he said.

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