Elon Musk quietly ordered the removal of Twitter's suicide prevention feature in recent days, Reuters reported, but the company said it will soon be replaced.
, a non-profit, told Reuters that its website received about 70 referrals a day through the feature. Since its removal, it said that number had fallen to just 14.Irwin told Reuters that Twitter was trying to mirror structures used by tech giants like Google and Facebook, which moves to redirect users to official resource providers such as government hotlines.
"We know these prompts are useful in many cases and just want to make sure they are functioning properly and continue to be relevant," she said. But Eirliani A Rahman, who recently left Twitter's trust and safety council, told Reuters the move was"extremely disconcerting and profoundly disturbing." She added that even if the purpose was a revamp,"normally you would be working on it in parallel, not removing it."
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