El Cajon mom of disabled teen loses half her savings in tech support scam

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EL CAJON, Calif. - An El Cajon mom of a disabled teen says an internet scam cost her half of her savings.“I just remember being baffled. Why I being charged?” said Jana Flick.Jana Flick says several unauthorized Netflix charges on her bank statement sparked an internet search last week.“It was basically panic and confusion … I Google d Netflix customer service. An ‘800’ number popped up,” said Flick.

Right now, Flick says it's getting more difficul to place him in the seat of her SUV, before putting the wheelchair in the back.Sadly, Flick's story is not uncommon.Eva Velasquez, President of the Identity Theft Resource Center, says the tech support scam involves fake customer service numbers and sites, that pop up on internet searches.

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