Drivers, especially those from New Jersey, are facing confusion regarding the promised $3 toll credit for using the Holland and Lincoln tunnels under New York City's new congestion pricing scheme. The credit has not yet appeared on their E-ZPass statements despite assurances from the MTA.
Drivers are experiencing confusion over the $3 toll credit promised for using the Holland and Lincoln tunnels under the new congestion pricing scheme in Lower Manhattan . Drivers, particularly those from New Jersey, have contacted NJ Advance Media to report not seeing the credit reflected on their E-ZPass statements. The MTA spokesperson Aaron Donovan explained that there is a lag time for the credits to appear on E-ZPass accounts.
He stated that any E-ZPass holder, regardless of state, receives a credit for using any of the four tunnels. For out-of-state E-ZPass customers, the congestion toll will post in 4 to 6 days, and crossing credits will post two to four days after that. New York E-ZPass customers see the toll post in three days and crossing credits post one day after that. Tolls by Mail customers will see the charges when the invoice is sent. The Triborough Bridge and Tunnel Authority is managing congestion pricing for the Metropolitan Transportation Authority. The authority states that non-commercial passenger vehicles entering through the Holland and Lincoln tunnels and paying with E-ZPass will receive a $3 toll credit off the $9 congestion fee. The MTA website takes driver information such as vehicle type, entry time, tunnel used, and exit tunnel to calculate the toll. It does not inquire about the E-ZPass origin. The website displays the $3 credit applied for the Holland and Lincoln tunnels for a total of $6. The MTA website also mentions discounts for residents, low-income individuals, and those needing to travel to a medical facility in the congestion zone. These discounts are separate from the toll credit and require a New York-issued E-ZPass. The toll credits do not have this requirement
Congestion Pricing E-Zpass Toll Credit Lower Manhattan MTA
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