The downtown Hyatt Regency had hundreds of people outside with their luggage frustrated that they had to evacuate. They are all now left wondering what comes next.
February 10, 2024 at 11:01 pm ESTJACKSONVILLE, Fla. — The downtown Hyatt Regency had hundreds of people outside with their luggage frustrated that they had to evacuate. They are all now left wondering what comes next.
Electrical fire causes evacuation, temporary suspension of operations at Hyatt Regency JacksonvilleHotel Guest - Rona Meekins-Crabbe said, “No one notified us of anything. No one notified us that we had to leave. So, we just happen to be sitting out front, and they said we have to leave.” Rona Meekins-Crabbe checked in at the Hyatt on Tuesday, but her stay was cut short when she was told to leave. Crabbe said, “For what I know of what we were told, which is very little. There was a fire. We had to evacuate. No alarm went off, no lights were in the building, and we had to exit through dark hallways, and dark steps.”The hotel general manager said a pipe burst on the hotel’s third floor early Saturday morning leaked onto a transformer and resulted in an isolated electrical fire, which was put out quickly.The Hyatt is 19 stories high and has nearly 1000 rooms.Action News Jax first told you in 2017 that the first floor of the hotel was severely damaged byCrabbe said, “No communication. They left it up to the poor guy in front of the security guard to tell everybody the information. They should have had someone out there to give information to these people.”The hotel said, “We are working to relocate all in-house guests to other area Hyatt hotels. Guests with questions regarding their upcoming stay may call Hyatt Customer Care at
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