The Department of Tourism (DOT) is currently pilot-testing a project with ride-hailing app Grab Philippines, where select partner-drivers will take tourists around the city. Know more:
According to the agency, “For purposes of the pilot run, concierge booths will be placed in the DOT-accredited hotels.
The agency added that 30 GrabCar drivers completed its one-day training on the Filipino Brand of Service Excellence last April 28 and will take part in the pilot run. Frasco “emphasized the pivotal role of the private sector in the DOT’s whole-of-nation approach to tourism development [and] expressed optimism on the success of the pilot run of the GrabTours Manila.” She noted, “the platform’s potential to benefit tourists in areas outside Metro Manila, as well as to expand and involve more tourism stakeholders and sites in the long run.
In 2019, the DOT also implemented a project with Grab for “GrabWheels,” a two-wheel, personal mobility device that tourists could use when going around Intramuros. The PMDs were available to the public free of charge for three months. In 2021, at the height of the pandemic, DOT likewise partnered with Grab to deliver produce by small farmers and food products of micro-, small, and medium enterprises for the agency’s Philippine Harvest online trade fair. Under the project, buyers could book orders from the fair’s partner-merchants and have their items delivered the same day through GrabExpress.
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