The Department of Tourism on Monday launched the first centralized and multi-platform Tourist Assistance Call Center at DOT central office
DOT secretary Christina Garcia Frasco said the Tourist Assistance Call Center would serve as the hotline and one-stop shop for local and foreign tourists, providing tourism and travel-related information and extend assistance if any to untoward incidents that may occur during the tourist visit.
Frasco noted the importance of the project, as the first professional nationwide online and telecommunication assistance center established by the DOT. The center will also cater to tourists from different time zones and will be open 24/7 even on public holidays to ensure steady stream of services.
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