Starting today, all non-emergency calls to Dallas police must instead be reported online. The police chief says it will help free up officers for more important calls.
said 911 calls will still receive immediate attention. But if it’s not urgent, the department is now asking people to make a report online.Things like car break-ins, identity theft, child custody interference, and other non-emergency situations must be reported on theChief Eddie Garcia said a report can be completed in 10 to 20 minutes and will ultimately help improve public safety in the city.
The department is emphasizing that the online reporting system does not mean a lower commitment to investigating non-emergency calls.A family building a home in Dallas says they feared for their lives as a man with a gun knocked on their front door while two others stole equipment at the building site. They say they made multiple calls to 911. It was nearly nine hours from the first call to when an officer arrived.
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