The Justice Department has joined an investigation led by the Department of Transportation into Southwest Airlines' meltdown in December — when the company canceled more than 16,000 flights over an 11-day period.
The airline said that it's ready to cooperate with government agencies.Stranded travelers search for their luggage at the Southwest Airlines Baggage Claim at Midway Airport on Dec. 27, 2022 in Chicago.-- when the company canceled more than 16,000 flights over an 11-day period -- a DOT spokesperson said.
The DOT's probe is looking into "whether Southwest engaged in unrealistic flight scheduling which is illegal under federal law and whether Southwest Airlines provided timely refunds and reimbursements to affected passengers as required," the agency spokesperson said in a statement.In a statement, Southwest said it has not received any inquiries yet from the DOJ but is ready to cooperate with the government agencies.
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