When someone exhibits poor behavior, rather than assume they are being a jerk, try to find a more generous interpretation: Assume they are doing the best they can.
Our dermatology department is composed of 25 doctors spread across 4 offices. It can be difficult to sustain cohesion so we have a few rituals to help hold us together. One is the morning huddle. This is a stand-up meeting lasting 3-5 minutes at 8:42 a.m. . Led by our staff, huddle is a quick review of the priorities, issues, and celebrations across our department.
"Two things are true" is a technique for managing tantrums in toddlers. I first learned of it from Dr. Becky Kennedy, a clinical psychologist specializing in family therapy. She has a popularcalled"Good Inside" based on her book of the same name. Her approach is to use positive psychology with an emphasis on connecting with children to not only shape behavior, but also to help them learn to manage their emotions.
I was finishing up with a patient last week when my medical assistant interrupted to advise my next patient was leaving. I walked out to see her storm into the corridor heading for the exit."I am sorry, you must be quite frustrated having to wait for me.""Yes, you don’t respect my time," she said loudly enough for everyone pretending to not notice. I coaxed her back into the room and sat down.
Dr. Kennedy talks a lot in her book about taking the"Most generous interpretation" of whatever behavioral issue arises. Take the time to validate what they are feeling and empathize as best as we can. Acknowledge that it’s normal to be angry and also these are the truths we have to work with. Two truths commonly appear in these emotional episodes. One, the immutable facts, for example, insurance doesn’t cover that drug, and two, your right to be frustrated by that.
Dr. Benabio is chief of dermatology at Kaiser Permanente San Diego. The opinions expressed in this column are his own and do not represent those of Kaiser Permanente. Dr. Benabio isAny views expressed above are the author's own and do not necessarily reflect the views of MDedge or its affiliates.
Revenue Children Child Childhood Pediatrics Kids Advanced Breast Cancer Metastatic Breast Carcinoma Metastatic Breast Cancer MBC Mbc Advanced BC Metastatic BC Metastatic Breast Cancer (MBC) MBC - Metastatic Breast Cancer Breast Cancer Malignant Breast Neoplasm Breast Carcinoma California Adolescent Medicine Teens Teenage Teenager Adolescent Health
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Crypto and meme stock boosters aren’t doing ‘Trump trades’ — they’re just doing tradesThe bitcoin bulls and meme stock traders are fired up about the prospect of another Donald Trump White House. Or at least, the prospect of doing some momentum trading over the next 18 days.
Read more »
KC Chiefs, Kareem Hunt Doing Best to ‘Stay on Top Of’ Heavy Workload for RBKareem Hunt is one of the most heavy-usage running backs in the NFL right now, but neither he nor the KC Chiefs seem to be worried about it just yet.
Read more »
The Penguin: Every Episode Of DC's Best Live-Action Show Ranked Worst To BestThe Penguin and Sofia in the HBO series
Read more »
Best Of Houston® 2024: Best EnchiladasBest Enchiladas: Polanquito Enfrijoladas Our top enchilada comes from the quaint, authentic Mexican café Polanquito. The Shepherd Drive restaurant is intimate – just about a dozen tables and some bar seating surrounded by pastel-colored walls adorned with potted plants, paintings of Frida Kahlo and La Catrina figurines. All those colorful...
Read more »
Best Of Houston® 2024: Best Live Music Venue (Large)Best Live Music Venue (Large): Cynthia Woods Mitchell Pavilion Houston’s got small venues that make you feel like you’re in the grit of the city, places that are dimly lit with restrooms straight out of the 1970s Bowery and explosive acts on stage that recall that exciting time in music...
Read more »
The Best 10 Best K-Dramas To Binge in One DayPromotional image for &39;Kingdom" featuring the show&39;s cast.
Read more »