'Designed to fail’: Two public servants describe the government's troubled student loan forgiveness program

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'Designed to fail’: Two public servants describe the government's troubled student loan forgiveness program
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Congress created a government program in 2007 to help public service workers with their student debt in 2007. It has not been a success.

Congress created the Public Service Loan Forgiveness Program in 2007 to help various kinds of public service workers erase their student debt after ten years of loan payments.

‘It just seemed like it's designed to fail’One is a tale of success through sheer will, while the other is a tale of disappointment. “It just seemed like it's designed to fail,” Sandler said of the PSLF program. “Honestly, it is. I feel like the system was designed to fail.” More context on this data– about 80% of Direct Loan borrowers applicants were not eligible for PSLF because they didn’t have a loan that entered repayment <10 years ago. These borrowers can re-apply for PSLF at a later date: https://t.co/sN15B9DcpA

“You had to fill out paperwork to verify your employment — seemed pretty easy. You had to verify paperwork that showed that you still have loans — pretty simple,” Sandler recalled. “But then afterwards, after I had sent through the actual PSLF application for the first time, they emailed me back and said, ‘Oh, you sent us the wrong form. You’ll have to start over again.’”

When he read the email, “I felt like I just lost 30 pounds, easy,” Sandler said. “It was just crazy and it felt so good .... it was $16,000.” At last! @usedgov announces a streamlined Public Service Loan Forgiveness & TEPSLF certification AND application form, combining many separate steps into one, as @SenateDems have requested for years. #PSLF https://t.co/Vo4Vluh4Ey pic.twitter.com/82VTjgpAcZ

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