Family doctors in the U.K. have seen their day-to-day work routines radically altered by the coronavirus pandemic.
Many are turning to online consultation services like AccuRx and eConsult to see patients who are stuck at home.
The Watford, England-based family doctor said such technology had been talked about in his field for at least four years. Last month, AccuRx built the video chat tool in the space of a single weekend to help general practitioners, or GPs, stay in touch with patients during the coronavirus pandemic. AccuRx, mainly known for its flagship text-messaging service that connects GPs with patients, itself started life about four years ago. Since it launched video calling, the firm's new feature has been used in almost 400,000 consultations — an average of over 35,000 a day.
Some have set up "hot hubs," Thiara said, which are for coronavirus patients who "absolutely need to be seen" — particularly the elderly. But the vast majority are encouraged to undergo triage over the phone or online and consult their doctors remotely.
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