The luggage belonged to passengers whose flight from London to Detroit was canceled Monday. Delta said travelers were booked on other flights.
announcing a limit on the number of travelers and asked airlines to stop selling tickets through mid-September."Some airlines have taken significant action, but others have not, and we believe that further action is needed now to ensure passengers have a safe and reliable journey. We have therefore made the difficult decision to introduce a capacity cap with effect from 12 July to 11 September.
"Our assessment is that the maximum number of daily departing passengers that airlines, airline ground handlers and the airport can collectively serve over the summer is no more than 100,000. The latest forecasts indicate that even despite the amnesty, daily departing seats over the summer will average 104,000 – giving a daily excess of 4,000 seats.
"Over the past few weeks, as departing passenger numbers have regularly exceeded 100,000 a day, we have started to see periods when service drops to a level that is not acceptable: long queue times, delays for passengers requiring assistance, bags not traveling with passengers or arriving late, low punctuality and last-minute cancellations."RELATED:struggled with rising fuel prices and the cost of canceling more than 4,000 flights in May and June.
The Atlanta carrier had the most canceled flights over the Memorial Day and Juneteenth weekends. CEO Ed Bastian Bastian said Delta and other airlines tried too hard to make up for two years of pandemic and grab the most revenue they could while demand was hot.
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