The airline's CEO, Ed Bastian, says the massive tech outage that stranded countless passengers cost the airline a half-billion dollars. The carrier is now preparing litigation against CrowdStrike, he said.
A Delta Air Lines jet takes off at the Los Angeles International Airport in April. Ed Bastian, the airline's CEO, says the CrowdStrike outage has cost the carrier $500 million.The outage hit Delta harder than most of its competitors.
Speaking on CNBC on Wednesday, Delta CEO Ed Bastian said the airline is now preparing for litigation as it looks to recover from the outage.about potential action against CrowdStrike. “We’re not looking to wipe them out, but we’re looking to make certain that we get compensated however they decide to for what they cost us. Half a billion dollars in five days.
During his interview with CNBC, Bastian said Delta was heavily reliant on CrowdStrike and Microsoft for its cybersecurity. “We’re by far the heaviest in the industry with both, and so we got hit the hardest in terms of the recovery capability,” he said.He said the Atlanta-based carrier is now back up and running and over the last seven days has had less than 100 cancellations in aggregate over 30,000 flights.
“If you’re going to be having access, priority access to the Delta ecosystem in terms of technology, you’ve got to test the stuff. You can’t come into a mission-critical 24/7 operation and tell us we have a bug,” Bastian told CNBC. In a statement, a spokesperson for CrowdStrike said, “We are aware of the reporting, but have no knowledge of a lawsuit and have no further comment."More San Diego cities roll out homeless encampment bansQuality of Life
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