As of Monday afternoon, the Atlanta-based airline has canceled more than 800 flights and delayed roughly 1400 flights, according to FlightAware.
Some airline issues continued Monday after a faulty software update caused technological havoc worldwide and resulted in several carriers grounding flights, but the number of flights impacted is declining. Here, a Delta Air Lines jet leaves the gate on Friday, July 19, 2024, at Logan International Airport in Boston.
"Canceling a flight is always a last resort, and something we don't take lightly," he added."Delta is in the business of connecting the world, and we understand how difficult it can be when your travels are disrupted."On Monday, however, as most U.S. airlines recovered from the global outage, Delta continued to experience issues, as more flights were delayed or canceled.
In the public letter, Bastian wrote that several Delta applications run on Microsoft Windows, resulting in many tools being impacted in the outage. More specifically, one of the airline’s crew tracking tools was deemed inoperable and “unable to effectively process the unprecedented number of changes triggered by the system shutdown,” Bastian wrote.
In a post on X, Transportation Secretary Pete Buttigieg called out the airline on Sunday for its continuous disruptions and “unacceptable customer service.
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