Delta Air Lines is still struggling with thousands of flight cancelations and delays, four days after an industry-wide meltdown triggered by a Crowdstrike tech outage. NBC’s Tom Costello reports for TODAY.
Delta canceled another 400 flights Tuesday as its troubles in the wake of the global CrowdStrike-Microsoft IT outage dragged on for the fifth consecutive day. The Atlanta-based carrier also saw more than 300 flights delayed Tuesday. The ongoing issues have prompted the U.S. Department of Transportation’s Office of Aviation Consumer Protection to open an inquiry into Delta, citing “the high volume of consumer complaints” it has received about issues at the carrier.
Friday's CrowdStrike error, it said, 'required Delta’s IT teams to manually repair and reboot each of the affected systems, with additional time then needed for applications to synchronize and start communicating with each other.' It continued: 'One of Delta’s most critical systems — which ensures all flights have a full crew in the right place at the right time — is deeply complex and is requiring the most time and manual support to synchronize,' it said.
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