Even before the pandemic, there were reports that professional shoppers had turned normally chill grocery stores into high-pressure racecourses. Now the chaos has only gotten worse. rtsugar writes
Now available through your phone. Art: Jim Heimann Collection There was a time, not so long ago, when grocery shopping could be a pleasure. It could also be a joyless time suck, of course — a chore, a scourge — but in the right mood, and under the right circumstances, it was a delight. You could examine ten thousand different types of cereals. You could inspect the plums!
During the pandemic, the chaos has only gotten worse. According to a recent Business Insider report on the state of COVID-era Whole Foods, “workers who fill Amazon Prime Now orders … are in some cases clogging aisles, ignoring virus protocols, and exacerbating severe understaffing.” Up until March of this year, convincing American shoppers to buy groceries online had been slow going. People like choosing their red peppers, is the problem. You want spinach, unless it’s mangy, in which case, you’ll go with kale. Grocery shopping is personal, which makes it a difficult task to outsource, so most people didn’t.
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