An individual writes Dear Annie about conversations.
I had always been told that communication has three major elements: words, tone and body language. Having retired from a technology-driven company, I am keenly aware of misunderstandings between people that can be created beginning with emails and texts.
I remember creating a rule for myself that, if it was an important matter, if it involved emotions or if it was rather complex, then it really should be communicated in person or at least by phone. How many times have we caught ourselves thinking that we understand how the person who originated a text message feels? Is that even possible? --I could not agree with you more. When communications involve feelings or emotions, then a face-to-face meeting is always best. If you can’t do that, a phone call is way better than a text or email. Thanks for writing.
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