As technology advances, some are left behind and can't access information
Some people are not willing, nor are they able, to afford a smart phone. Getty Images.DEAR ABBY: Can people in this society PLEASE stop assuming that everyone has a smartphone? Not everyone is willing -- or able -- to spend $1,000-plus for one. Some of us carry older, less-expensive phones that receive calls and text messages and that’s it.
Our society forces people to spend big bucks on these toys. You go to a bank and ask a customer service representative for assistance, “Oh, it’s easy. You can set it up yourself with your phone!” You call a business for an update on an order and, three hours later, when a live person FINALLY picks up, you are told, “You can just track your order with your phone!” It makes me want to scream into my $30 flip phone.
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