Data breach at African Bank’s debt collector partner exposes customers

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Data breach at African Bank’s debt collector partner exposes customers
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A “robust” mitigation plan has been implemented by Debt-IN to contain and reduce any further adverse impact, the bank said.

Personal data, including that of a number of African Bank Loan customers under debt review, has been compromised after a cyber attack on a debt collector. File photo.Personal data, including that of a number of African Bank loan customers under debt review, has been compromised after a cyber attack on debt collector Debt-IN.“At the time, expert security advice concluded there was no evidence the ransomware attack had resulted in a data breach,” African Bank said.

However, “Debt-IN is aware the personal data of certain customers, including a number of African Bank Loan customers under debt review, has been compromised.” “We have been collaborating with Debt-IN to address this breach,” said Piet Swanepoel, chief risk officer at African Bank. “We have notified the relevant regulatory authorities and are in the process of alerting customers who have been affected via e-mail and SMS.”

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