The Dallas Water Utility (DWU) is sending out letters to 320,000 customers asking them to check if they have plastic water pipes instead of older, potentially dangerous galvanized or lead pipes. The survey aims to identify homes built before the late 1980s that may still have lead pipes. DWU assures residents that no lead piping has been detected so far and uses a chemical to protect the water supply from leaching. The utility hopes to avoid invasive inspections and encourages customers to complete the online survey.
FILE - A lead pipe is shown after being replaced by a copper water supply line to a home in Flint, Mich., July 20, 2018. She sent it to me. A quick read makes it look like DWU was informing her that there could be dangerous levels ofPrivacy PolicyEven if you don’t live in Dallas , you’ll likely get a similar letter down the road since water utilities are required to check for older pipes and lead in their customers’ water.
After lead was deemed harmful in the mid-1980s everyone switched mostly to plastic pipes. Only homes built before the late 1980s might have lead pipes.But have no fear. No lead piping has showed up, DWU officials say. Even if it did the utility uses a chemical to protect the water supply from pipes that are leaching.What happens if DWU can’t get the remaining customers to help them? The worst-case scenario is DWU staffers might dig up a portion of your water line in your front yard.
That’s not a problem here. The problem here is a survey that is not a scam and one that no one knows about or cares.DWU says it intends to send another version of the letter to past recipients and new letters to the remaining 100,000 customers. The utility also is planning a social media campaign. The Watchdog has several suggestions to differentiate this letter from junk mail and scam letters. The outside of the envelope is important. Use language like this: “Important Survey About Lead in Your Water Pipes.”
WATER UTILITY LEAD PIPES DALLAS SURVEY HEALTH
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