The owner of Dallas’ single pet store says a ban could put him out of business while supporters say it would stop inhumane conditions for pets.
If the City Council passes the change, a North Dallas Petland franchise — the city’s only store selling dogs — would be forced to close,Elizabeth Kunzelman, vice president of legislative and public affairs at Petland, said in an email responding
Puppy playrooms are available for customers to meet and interact with the puppies while staff talk about their family, home environment and whether the dog will be a good fit. But federal licensing isn’t enough to keep mill puppies out of stores, said Goodwin, senior director of the Humane Society’s campaign to stop such operations.Goodwin said “abysmal” regulations from the U.S. Department of Agriculture allow breeders to keep dogs in such poor conditions that regular pet owners would face legal trouble if they did the same.
Kunzelman said that in 2020, out of over 2,000 puppies sold, there were only 13 claims for hereditary or congenital issues and 11 for upper respiratory issues like kennel cough. A claim arises when a customer calls Petland and starts the process of following a health warranty through reimbursement for veterinary care or a replacement puppy.
Roche said when she pointed out Winston had a cough, an employee told her the store’s vet said he was fine. Advocates say other customers take out high-interest loans to buy puppies and then are saddled with more debt and subject to the store’s policies if the dog is sick. “They love their dogs, and no, they don’t want to replace them,” Turner said. “But under a lot of these contracts, that’s all we get.”In Texas, Turner said, unless a contract is against public policy or unlawful, consumers can enter into agreements that offer limited rights or remedies and absolve the retailer from responsibility for damages and reimbursement.
When new owners can’t afford veterinary care for sick pets, they’re showing up at animal rescues, Dallas DogRRR president Patti Dawson said.
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