Due to technical issues caused by the attack, Dallas Animal Services is urging the public to not surrender any animals right now unless it is an emergency. The assistant director says they need time to get a new paper system up and running.
continues to leave the city without access to important computer systems for the third day.
The assistant director says they need time to get a new paper system up and running. The shelter is still open for adoptions and fostering. "The ransomware attack is affecting us in the most serious of ways because it has impacted our ability to see information about the animals, our server, and our software, Chameleon, is completely inaccessible to us," said DAS Asst. Director Mary Martin.
Martin says they have been getting help from colleagues in New Mexico, who were locked out of their computer system for six weeks.
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