An apparent shortage of pharmacists is forcing CVS and Walmart to reduce the hours of its pharmacies, as they close earlier in thousands of locations.
Beginning in March, both retailers will either cut or shift the hours that their pharmacies operate in response to staffing shortages and waning consumer demand as the height of the COVID-19 pandemic recedes. The Wall Street Journal first reported the news.
For CVS, adjusting its hours is an attempt to ensure its "pharmacy teams are available to serve patients when they're most needed," the company said in a statement to CNN. The changes are part of its "regular course of business," it added, so its hours meet customer demand. "Walmart has a strong and incredible pharmacy team, and we are making this change to not only enhance their work-life balance but also to maintain the best level of service for our customers," a Walmart spokesperson said. "By positioning our teams in the hours where our customers say they want to visit our pharmacy, we are better able to deliver excellent customer service."
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