The customer’s medical bill went up to RM 5,000 as she was admitted after having diarrhoea, fever, and vomiting.
A customer recently was admitted to a hospital after dining at a restaurant inside a mall in Kuala Lumpur. The customer, Chen, was hospitalised after experiencing high fever, diarrhoea, and vomiting.
She suspected this because four hours later, she started feeling ill, and was vomiting and having diarrhoea. Soon after, she also got a fever, which prompted her to go to the hospital. They, in fact, claimed that the preparations of all of their dishes go in line with the standard operating procedure . And since her hospital report did not specifically point to the dish that caused her pain, they argued that it was not one of theirs. “They later gave me a RM 100 cash coupon as compensation, but my medical expenses cost me a full RM5,000,” said Chen.
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