The Chicago Transit Authority (CTA) has decided to deactivate its main accounts on the social media platform formerly known as Twitter, now X, citing a decline in effectiveness for reaching riders. The CTA will continue to provide project updates on X.com but encourages riders to utilize subscription alerts via text/email for real-time service information.
The Chicago Transit Authority has deactivated its X social media accounts, which was formerly known as Twitter , the agency confirmed Friday. The Chicago Transit Authority is no longer using its main accounts on the social media platform X. The agency confirmed to ABC7 Friday that two of their accounts are no longer active on the site formerly known as Twitter .
'After careful consideration, CTA has decided to suspend the use of its general information (@cta) and service alerts (@ctaAlerts) accounts on Twitter/X.com, as this social media platform no longer provides the value it once did for us to effectively reach and communicate with our riders. Theon X.com is unaffected and will continue to provide project information and updates through the remainder of project work. For real-time service information, CTA riders are encouraged to sign up for our subscription alerts available via text/email, which can be customized to provide information for preferred routes. For the occasional CTA riders, real-time service alerts will continue to be available at
CTA Chicago Transit Authority Twitter Social Media Service Alerts Transportation
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