Experts say the mass IT outage which has hit airports, banking and emergency services highlights our overreliance on individual software providers
A sign notifies customers of a temporary closure due to IT issues at a Liquorland store in Canberra, Australia As people in the UK woke up, they were confronted by blank blue screens. The purported cause was a faulty update with a security system operated by CrowdStrike, a third-party company, that was pushed out to users worldwide.
Veale explained that the issue highlights our overreliance on individual software providers for security of key infrastructure. “As companies try to control their computers on-the-cheap, they turn to third-party software providers that they give deep control over their infrastructure to.“Modern software development is all about giving centralised, remote control of what code is running on your device to companies like CrowdStrike and Microsoft.
Indications suggest that the issue is a problem with Falcon Sensor. As computers that use the Falcon Sensor system update to the latest version, cybersecurity experts suggest that error has prevented computers running the Windows operating system that have CrowdStrike services installed from starting up.
Indeed the CEO of CrowdStrike, George Kurtz, said: “This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed.”
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