COVID-19: Pay cleaning providers appropriately, urge government and trade bodies via yahoosg
SINGAPORE — The Singapore government, as well as its trade bodies, have urged companies to pay their cleaning service providers and workers appropriately, even as such work is being reprioritised during the COVID-19 pandemic period.
“The COVID-19 pandemic has resulted in significant disruptions to the demand and supply of cleaning services by service buyers and providers respectively, as well as the livelihoods of cleaners,” the authorities said in the advisory. On the other hand, for cleaners with reduced workloads – due to decreased footfalls or service required arising from circuit-breaker measures – service providers should comply with advisories related to salary and leave arrangements. These include taking government support into consideration to retain and continue to pay their employees during periods of reduced business activity.
Reprioritise, reallocate cleaning needsFor service buyers – especially for premises with increased cleaning intensity without increased fee payments – the authorities urge them to reprioritise and reallocate cleaning needs. The authorities also urged service buyers to pay the cleaning service providers appropriately as per contract terms, if there is no change in cleaning services required.
Exercise restraint in activating penalty clausesService buyers should also be understanding towards service providers during this COVID-19 pandemic by exercising restraint in activating liquidated damages contract clauses to penalise service providers for breaches in contract clauses that are beyond their control.
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